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Our processing times are 1-2 working days

Product Care Advice

All of our product are lovingly handmade and cared for. We want your items to last as long as you need them so please read the advice given below.

  • JEWLLERY AND ACCESSORIES

    • Be sure to protect your jewellery and / or other products from knocks.
    • Store jewellery items in the box provided.
    • Try to avoid wearing your jewellery when cleaning as harsh chemicals may damage your goods. Keep your jewellery and other acrylic, perspex and wooden products away from harsh chemicals.
    • Regularly touching or rubbing your jewellery may make metals dull or even remove plating.
    • To keep your silver plated jewellery clean and shiny, rub very gently with a silver cloth.
    • Headbands are fragile so please avoid over stretching them when placing on your head as this can snap the acrylic.

  • CHOPPING AND SHARING BOARDS

    • Please don't submerge any wooden products in water as this will cause damage.
    • Wash your cutting board by hand.Wipe clean carefully after each use.

  • CERAMIC AND ENAMEL MUGS

    • White ceramic mugs (microwave safe & dishwasher proof -handwash recommended for longer life)
    • Once received, please clean with warm water before use.
    • Enamel mug (hand-wash is recommended for longer life) Once received, please clean with warm soapy water, rinse and dry before use.

  • KEYRINGS AND PHOTO ITEMS

    • Keyrings are Ideal for holding one key per clasp or several by the metal ring. The clasp may break if too many keys are added onto it.
    • Please keep away from sharp objects as the print may be scratched off.
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  • CAKE TOPPERS

    • Please make sure that you wash your acrylic cake topper in warm soapy water and then rinse before use. 
    • Gently press your cake topper using the prong into the cake to avoid breaking.
    • Avoide bending or drop the topper as it may break. 
    • After use wash with warm soapy water and leave to dry. Store in the box provided and use again.

Laser cut acrylic and wooden products, whilst generally hard-wearing, will snap if bent. Please be careful not to put any pressure on your products. We cannot replace items that have been mistreated