Product Care Advice

Product Care Advice 

All our products are lovingly handmade with care, and we want them to last as long as you need. Please follow the guidelines below to keep your items in excellent condition. 

 

Jewellery and Accessories Care 

General Care: 

  • Protect your jewellery and accessories from knocks. 
  • Store your jewellery in the box provided or in a soft pouch to prevent scratches. 
  • Avoid wearing jewellery while cleaning, swimming, or bathing, as harsh chemicals and moisture can cause damage. 
  • Keep Acrylic/Perspex, and wooden items away from harsh chemicals. 
  • Regular handling can dull metals or remove plating—clean gently as needed. 

Silver-Plated Jewellery: 

  • Use a silver polishing cloth to gently clean and restore shine. 
  • Avoid abrasive cleaners or rubbing too hard, as this can damage the plating. 

18k Gold-Plated Brass: 

  • Avoid exposure to water, perfumes, and cleaning products, as these can wear down the plating. 
  • Store in a dry place, ideally in the provided box or a soft pouch, to protect against scratches. 
  • Clean gently with a soft, dry cloth; avoid abrasive cleaners. 

Sterling Silver: 

  • Sterling silver can tarnish when exposed to air and moisture. Store in an airtight bag or box when not in use. 
  • Clean with a silver polishing cloth or use warm water with gentle soap—avoid harsh chemicals. 
  • Wearing sterling silver regularly can help prevent tarnishing, as natural skin oils keep it in good condition. 

Headbands and Delicate Items: 

  • Handle headbands with care to avoid overstretching and snapping the acrylic. 

By following these care instructions, you’ll keep your jewellery and accessories looking their best for years to come! 

Chopping and Serving Boards: Do not submerge wooden boards in water, as this can cause damage. 

  • Handwash and carefully wipe clean after each use. 

Ceramic and enamel mugs 

  • Ceramic mugs: dishwasher-safe and microwave-safe, but handwashing is recommended for longevity. Clean with warm water before first use. 
  • Enamel mugs: Handwash only for best results. Clean with warm, soapy water, rinse, and dry before first use. 

Keyrings and Photo Items 

  • Use the clasp for one key or a few keys via the metal ring. Overloading may cause the clasp to break. 
  • Keep away from sharp objects to avoid scratching the print. 

Cake Toppers

  • Wash acrylic cake toppers with warm soapy water, rinse, and dry before use. 
  • Gently press the prong into the cake to avoid breaking the topper. 
  • Avoid bending or dropping the topper. 
  • After use, wash with warm, soapy water and leave to dry. Store in the box provided for reuse. 

General Advice for Acrylic and Wooden Products 

  • While generally durable, laser-cut acrylic and wooden items may snap if bent. 
  • Handle with care and avoid placing pressure on the products. 
  • We cannot replace items damaged due to improper handling. 

For additional information, shipping and returns, or enquiries, please reach out.

Contact Us: 
The Gifting Knot Ltd. 
The Innovation Centre, Queens Meadow Business Park, Hartlepool TS25 5TG
T: 01429 706006 
Company No.: 14545676 

hello@giftingknot.com

We’re here to help!